I need to develop a system that will read SMDR data from a PBX machine. I need a basic Idea about the PBX standard in which it provide data to external user connecting that on a PC. I have few questions.
Does all type of PBX have same standard so I can develop a common tool for that as most of them provide data on RS-232C port. What way should I use to get the SMDR data.
Should I use a ready-made call accounting software and get data from the software API to cop with my system.
I want to use .Net technology to develop the system. I have heard about opensmdr (based on Perl and PHP) but it is not successful for all type of PBX.
Anybody have idea about this?
Thanks in advanced !!!