Desperately need some help here. I've been using Google Apps for my domain (2qubed.co.uk) for over 2 years now with no problems at all until recently.
For the past few months I have been getting lots of bounced emails from my domain that i never even sent from non-existent email addresses I haven't even created. I'm sure Google is suppose to pick this up as spam but for some reason it is not. I get at least over 50 of these emails every day. I don't whether my account has been hacked in anyway??
This is an example of a typical email i get:
from Mail Delivery Subsystem to email@example.com date 12 November 2010 10:35 subject Delivery Status Notification (Failure) mailed-by mail-yw0-f66.google.com hide details 10:35 (31 minutes ago) Delivery to the following recipient failed permanently:
Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 5.1.1 <firstname.lastname@example.org>: Recipient address rejected: User unknown in relay recipient table (state 14).
----- Original message -----
Received: by 10.90.57.3 with SMTP id f3mr2950105aga.120.1289558131998; Fri, 12 Nov 2010 02:35:31 -0800 (PST) Received: by 10.90.57.3 with SMTP id f3mr2950104aga.120.1289558131975; Fri, 12 Nov 2010 02:35:31 -0800 (PST) Return-Path: Received: from [184.108.40.206] ([220.127.116.11]) by mx.google.com with ESMTP id r45si7415460yhc.84.2010.11.12.02.35.30; Fri, 12 Nov 2010 02:35:31 -0800 (PST) Received-SPF: softfail (google.com: domain of transitioning email@example.com does not designate 18.104.22.168 as permitted sender) client-ip=22.214.171.124; Authentication-Results: mx.google.com; spf=softfail (google.com: domain of transitioning firstname.lastname@example.org does not designate 126.96.36.199 as permitted sender) email@example.com Received: from alt1.aspmx.l.google.com (localhost [127.0.0.1]) by alt1.aspmx.l.google.com (8.14.4/8.14.4) with SMTP id 04df6C1c8059Dd for <firstname.lastname@example.org>; Fri, 12 Nov 2010 12:35:28 +0200 (envelope-from email@example.com) Message-Id: <201011121235.dBB78231005f63@[188.8.131.52]> Subject: Hi 174224736.79436842626079, Sale-Over Reminder. throughout Date: Fri, 12 Nov 2010 12:35:28 +0200 Mime-Version: 1.0 From: "Pfizer PillsTrader" To: firstname.lastname@example.org Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: 8bit
----- End of message -----
I've been researching and read about SPF records and have added one which is: "v=spf1 include:_spf.google.com ~all"
but this doesn't seem to have made any difference. Is it correct? I've also changed the Google apps password and my email password but this hasn't helped.
Anybody please have any ideas?
Also I wondered in Google apps should I have a seperate account for the administrator and the users? At the moment I have just one account which is for my emails and it is the administrator.