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I have a dedicated server which I have just upgraded from Ubuntu 10.04 to 10.10 (it was running the LTS version), and it had seemed to have upgraded successfully until I tried to access the internet in a browser. I was unable to access any websites (although I am able to ping) and it seems there is no outgoing connection at all to the web, yet I can connect to my server remotely via SSH and remote desktop tools such as NoMachine. I checked the network devices available, and it shows three:

lo (Loopback)



I checked eth0 and it seems to be working, with my server IP and it is active and sending & receiving packets normally, yet I am still unable to access the internet.

Looking at the Network Connections window on the Wired Connections tab, there is only a "Auto eth1" connection, but shouldn't there be an "Auto eth0" as that is the connection it seems my server should/is using? Is a matter of changing the default connection of Ubuntu to eth0 to access the internet?

Any help would be appreciated. Cheers.

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up vote 0 down vote accepted

So you have an ip address.. sounds like DNS problems..

Try this.. ( im guessing the DIG will fail )


Ping works???.. good

edit your /etc/resolv.conf / add this at the bottom


save the file

Run those commands again :D

and let me know

share|improve this answer
@Arenstar Perhaps I should edit my post when I said I was unable to ping: When I used the Network Tools to ping it did not work, but when I used the terminal it pinged successfully. Also you are correct, dig did not work and timed out. – Joel Kennedy Nov 16 '10 at 16:26
updated my answer! :D – Arenstar Nov 16 '10 at 17:01
@Arenstar Wow, as simple as that! Thank you so much! Works perfectly :) Thanks again. – Joel Kennedy Nov 16 '10 at 17:05
Note that is a public DNS server run by Cable & Wireless Worldwide. I like to use Google's ( and because (somewhat surprisingly given Google's general data-collection habits), they have a good privacy policy ( I'm not sure what C&W's privacy policy is for their name server for non-customers. – mattdm Nov 16 '10 at 17:10
@mattdm.. this true.. hehe ( im not sure either ) – Arenstar Nov 16 '10 at 17:15

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