I purchased a dedicated static IP address from my hosting company to host my domain name. The IP will point to me domain when I ping it. However, when I conduct reverse DNS lookup, my dedicated IP points to somewhere else - other domain.
when I check with the tech support, they said that they are not able to change that because the domain belongs their data center.
Are they telling me the truth? As my understanding, the dedicated static IP should belong to my domain only. Please help! Thank you.