At my work, we have set up an OpenVPN system for our remote users to access the machines in the office. The office machines are set up on a domain. I have created a domain user for her.
A new employee is having difficulty accessing the servers. She connects to the VPN successfully, but then can't actually do anything with it.
- If she types in \servername, a username/password box comes up. If she enters the username and password I've given her, it thinks for a minute then displays the username/password request again. It doesn't give her any error message, just asks for a password again.
- If she tries to access the system using Remote Desktop, she gets as far as the login screen, and when she tries to enter it, the machine gives her "Username/password incorrect".
These both occur whether she enters the username as "username" or "domain\username".