A relatively typical scenario - a PA is asked to set-up a meeting on behalf of their manager but the meeting request must look like it came from the manager.
The way we're doing this at the moment is that the PA has full-access to the manager's mailbox. They then add in the manager's mailbox to Outlook as an additional mailbox.
This allows them to open the manager's calendar, create a meeting, invite the attendees plus the meeting room.
Works a treat so far - the meeting request looks like it's come from the manager and all replies go to the manager.
But... if the manager tries to cancel the meeting, they get an error message when it comes to the meeting room. In effect, they don't have the permissions to cancel the meeting room's invitation. It's as if the meeting is still owned by the PA and not the manager, even though the meeting request looks like it came from the manager.
Strangely, the manager can cancel the meeting for the attendees, just not the meeting room - so they can manually delete the meeting room from the list of attendees and Outlook then let's them cancel the meeting. Except the meeting room is still booked.
Of course, the original PA can cancel the meeting which is what we've said is the solution but this doesn't go down very well...
Any ideas or is there a better way of handling this scenario?
Cheers, Rob.
PS. I've posted this on Server Fault as it's more an Exchange question/permissions issue than Outlook (and therefore SuperUser)
