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users are experiencing the following error when logging off of a Windows Server 2003 R2 terminal server:

Event Type: Information Event Source: Application Popup Event Category: None Event ID: 26 Date: 11/21/2010 Time: 7:54:04 AM User: N/A Computer: AACS029V Description: Application popup: mstsc.exe - Application Error : The instruction at "0x10009df8" referenced memory at "0x00000000". The memory could not be "read".

Click on OK to terminate the program Click on CANCEL to debug the program

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

I have searched for days for any clues to this error, but have been unable to find anything. Any suggestions for resolving it? Thanks!

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some corrupt file possibly on the ts – tony roth Nov 22 '10 at 15:40
What OS/SP are the clients using? – Chris S♦ Nov 22 '10 at 16:21
Tony, would you be able to be more specific? Chris, as far as I can tell, the clients are using a mixture of Windows XP and Windows Vista. These should all be patched to their highest versions. Thanks for your replies! – nedwards86 Nov 22 '10 at 16:26
does it impact all users? if not I'd create a new user and test. – tony roth Nov 24 '10 at 3:36
It does affect all users. – nedwards86 Nov 29 '10 at 14:08
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