Take the 2-minute tour ×
Server Fault is a question and answer site for professional system and network administrators. It's 100% free, no registration required.

I've been trying to figure this one out all day long, so every comment would be highly appreciated!

I have a Plesk webserver and installed Dr. Web (with a proper licence). Everything seems to be working fine, only some (meaning not all but still hundrets a day) emails get rejected becuase Dr. Web causes an error.

The email I get looks something like this:

Dear Postmaster,

the message with following attributes has not been delivered, because contains an object which cannot be checked by antivirus.

Sender = a@bc.de

Recipients = b@bc.de

Subject = The Subject

Message-ID = CBEPIDEIGGBBNIJCDKKLEEJPCJAA.xxx@xxx.de

--- Dr.Web report ---

Dr.Web detailed report: The filter fails to pass object to the DrWEB daemon

--- Dr.Web report ---

Can anybody make sense of this error?

The filter fails to pass object to the DrWEB daemon

share|improve this question

2 Answers 2

Check for any filtering is applied in Dr Web which is rejecting the mail.

share|improve this answer
    
I'm not sure what you mean, can you clarify? –  Timo Nov 23 '10 at 19:02
    
I believe the problem is not the filtering, it's that the filter can't event be applied because of an error... –  Timo Nov 23 '10 at 19:03

Chage the configuration file like below.
/etc/drweb/drweb_qmail.conf

ScanningErrors = pass
ProcessingErrors = pass 
share|improve this answer

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.