Default the Domain for Remote Desktop logins

Question

We have an issue where some of our clients attempt to login to our system using a / instead of a \ for the domain.

This ends up with them attempting to login as

computername\domain/username

Also if they forget the domain part they end up attempting to login as

computername\username

Is there a way to setup a computer so that any logins to it from remote desktop\remoteapp default to a domain username, rather than a local computer username?

Would be much simpler to have our users simply type in their username.

Even though training them to use domain\username is simple, trying to do phone support for when they did a forward slash instead of a backslash has become a nightmare.

Answer 1

You could educate users to use the username@domainname format instead.

If this also happens to be the users actual email address, success rates tend to be much higher.

Answer 2

While we don't use RDS, but regular workstations, we had a similar issue where the local machine is selected by default once imaging is complete.

When we image our workstations, I have a runonce script run at the end of the OSD task sequence that hacks the registry so that the preferred domain is selected by default on the login screen, then have the machine reboot:

Set oShell = CreateObject("WScript.Shell")
oShell.RegWrite "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\WinLogon\DefaultDomainName", "<Domain>"

Maybe this will help you?

Note: We're still using Windows XP, so I don't think this will help if you're using Vista or 7. Sorry :S