Server Fault is a question and answer site for system and network administrators. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I'm new to Linux and Plone. I installed Plone 4.0.2 on CentOS 5.5 and while everything else seems to work well enough (I got repozo working for backups today, for instance) Plone doesn't seem to be able to e-mail anyone to reset their passwords. I have the same e-mail settings in Site Setup -> Mail as other scripts that work fine on our network. I have two users created while logged in as admin and with their e-mail addresses input correctly, but neither the "forgot your password" link on the login screen nor going to Site Setup -> Users and Groups, clicking Reset Password checkboxes, and clicking Apply Changes results in an e-mail coming to either user. Both of us have meanwhile been receiving e-mail normally, including from the same address set up as the 'from' address in Plone, but sent by other scripts.

Site Setup -> Errors shows nothing.

What might I be doing wrong?

share|improve this question

I'd do the following:

  • Restart Plone in foreground mode: bin/instance fg
  • Use the feedback form to send email to the admin. (http://plonesite/contact-info)
  • Reset one password to make plone send email.
  • Go back to the console and see if Plone has puked some error.
  • If plone does not complain, then the emails are probable getting stuck somewhere else,outside Plone.
share|improve this answer
up vote 0 down vote accepted

I went and asked on the Plone lists. Turns out Plone will complain loudly if it can't get the message to the SMTP server, so I had to check the logs there and correct an SSL setting.

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.