Take the 2-minute tour ×
Server Fault is a question and answer site for professional system and network administrators. It's 100% free, no registration required.

Our 64-bit windows server can no longer access the internet although it is a web-server that is hosting webpages accessible by the internet. Since this dilemma the server can no longer receive windows updates or Symantec virus definitions.

We have checked our firewalls so nothing is blocked. Any insight on why this issue happened would be appreciated.

Also the server is running IE6 which we have been trying to update.

I am able to ping other servers in the same subnet except the gateway yet the domain controller in this subnet cannot ping the gateway either yet able to access the internet.

share|improve this question
1  
Can you ping your default gateway? Can you ping loopback? –  Jason Berg Dec 22 '10 at 16:37
1  
Did you just update them? Did something change? –  Satanicpuppy Dec 22 '10 at 16:39
    
Nothing changed. Ping Loopback - Yes Ping Gateway - No (Although I get a MAC address) –  Ishmael Dec 22 '10 at 17:05
add comment

1 Answer

up vote 0 down vote accepted

Try this:

  1. Update your NIC drivers.
  2. Reset winsock - netsh winsock reset c:\winsock.log
  3. Reset TCP/IP - netsh int ip reset c:\ipreset.log
  4. Reboot
  5. Setup your static IP address again (if it's static) and try accessing the internet. This will also give you a good opportunity to ensure you have the correct IP, subnet, and gateway settings.
share|improve this answer
    
Oh I'm very sure we have the correct IP address settings since they were never changed. –  Ishmael Jan 5 '11 at 14:18
    
Turns out our firewall administrator was being a douche. Thanks for your help. –  Ishmael Apr 14 '11 at 14:23
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.