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I currently have a VPS that is running Plesk and for some unknown reason it will not start.

All the more information it gives me about it not starting is the following:

Operation start with the VPS(s) VEID54635644 service "psa" is finished with errors: #703 Can not start/stop/restart service: service "psa" status is not "running" after command "start".

This does really mean anything to me. Currently my server provider does not seem interested in helping me get Plesk running again so I am hoping I can get this going again on my own.

I am assuming that there has to be an error log SOMEWHERE for Plesk, but the only thing I can find is located at /usr/local/psa/admin/logs/httpds_access_log and that just looks like an access log, not an error log (it is the only file in the directory).

Is there another log somewhere in the system for this that I do not know about? Is there a way to find out why Plesk did not start?


Josh Pennington

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closed as off-topic by HopelessN00b Jan 14 '15 at 5:17

  • This question does not appear to be about server, networking, or related infrastructure administration within the scope defined in the help center.
If this question can be reworded to fit the rules in the help center, please edit the question.

This question appears to be off-topic because it is about working with a service provider's management interface, such as cPanel. – HopelessN00b Jan 14 '15 at 5:17
up vote 0 down vote accepted

See /var/log/sw-cp-server/error_log - also ensure the disk isn't full, this is a common reason for Plesk not starting up.

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Plesk stores its logs under:


and yes the first part we need to check if psa not running is:

  1. df -h
  2. df -ih

make sure none of them is showing 100% full

  1. If the issue still there just check and make sure port 8443 is not used by any other service.

Apart from this, any other errors please let me know. I will try to fix it for you.

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