Bit of a non-technical question but I have seen questions of the career development type on here before so hopefully it is fine.
I work for a fast growing but still small organization (~65 employees). I have been their external sysadmin for a while now, looking after hosted Linux servers and infrastructure. In the past 12 months I have been transforming into the internal sysadmin for our office too. I'm currently studying Cisco CCNA to cover the demands of being an internal sysadmin and looking after the office LAN, routers, switches and VPNs. Now they want me to look after the global sysadmin function of the organization as a whole. The organization has 3 offices in total, 2 in the UK and 1 in the US. I work in one of the UK offices. The other offices are primarily Windows desktops with AD domain shops. My office is primarily a Linux shop with a file-server and NFS/NIS (no AD domain for the Windows desktops yet but it's in the works). Each other office has a sysadmin which in theory I am supposed to supervise but in reality each is independent. I have a very competent junior sysadmin working with me who shares the day-to-day tasks and does some of the longer term projects with my supervision.
My boss has asked me how to grow from being the external sysadmin to the global sysadmin. I am to ponder this and then report back to him on how to achieve this.
My current thoughts are:
- Management training or professional development - eg. reading books such as "Influencer" and "7 Habits". Also I feel I should take steps to improving communication skills since a senior person is expected to talk and speak out more often.
- Learn more about Windows and Active Directory - I'm an LPI-certified guy and have a lot of experience in Linux (Ubuntu or desktop, Debian/Ubuntu as server). Since the other offices are mainly Windows-domains it makes sense to skill-up in that area so I can understand what the other admins are talking about.
- Talk to previous colleagues who have are are in this role already - to try and get the benefit of their experience.
- Produce an "IT Roadmap" or similar that maps out where we want the organization to be and when, plotted out over the next couple of years with regards to internal and external infrastructure. I have produced a "Security roadmap" already which does cover some of these things. I guess this can summed up as "thinking more strategically"?
I'd appreciate comments from anyone who has been through a similar situation, thanks.