I have a dedicated server and I am using the install wizard via WHM to install an SSL certificate.
I have the following keys:
- Certificate key
- RSA private key
- CA certificate
I paste these three elements into the wizard along with the domain, IP address and username but I get this error:
SSL install aborted due to error: Unable to save certificate key. Certificate verification passed
Have I missed a step?
I have given it another go to make sure I am copying and pasting the info correctly and I am now getting the following error:
SSL install aborted due to error: Sorry, you must have a dedicated ip to use this feature for the user: username! If you are intending to install a shared certificate you must use the username "nobody" for security and bandwidth reporting reasons.
Even though I am using a dedicated IP address, I am getting this problem.
I thought I would also add that this SSL certificate has been installed on a shared hosting environment with my previous hostig provider. The account with them is still active, however the domain and its contents now reside on the dedicated server - could this cause problems?