When trying to connect to a VPN server, I get the 691 error code on the client, which say:
Error Description: 691: The remote connection was denied because the user name and password combination you provided is not recognized, or the selected authentication protocol is not permitted on the remote access server.
I validated that the username and password are correct. I also installed a certification to use with the
IKEv2 security type. I also validated that the VPN server support security method.
But I cannot login. In the server log I get this log:
Network Policy Server denied access to a user.
The user DomainName\UserName connected from IP address but failed an authentication attempt due to the following reason: The remote connection was denied because the user name and password combination you provided is not recognized, or the selected authentication protocol is not permitted on the remote access server.
Any idea of what can I do? Thanks in advance!
Log Name: Security Source: Microsoft-Windows-Security-Auditing Date: 12/29/2010 7:12:20 AM Event ID: 6273 Task Category: Network Policy Server Level: Information Keywords: Audit Failure User: N/A Computer: VPN.domain.com Description: Network Policy Server denied access to a user. Contact the Network Policy Server administrator for more information. User: Security ID: domain\Administrator Account Name: domain\Administrator Account Domain: domani Fully Qualified Account Name: domain.com/Users/Administrator Client Machine: Security ID: NULL SID Account Name: - Fully Qualified Account Name: - OS-Version: - Called Station Identifier: 192.168.147.171 Calling Station Identifier: 192.168.147.191 NAS: NAS IPv4 Address: - NAS IPv6 Address: - NAS Identifier: VPN NAS Port-Type: Virtual NAS Port: 0 RADIUS Client: Client Friendly Name: VPN Client IP Address: - Authentication Details: Connection Request Policy Name: Microsoft Routing and Remote Access Service Policy Network Policy Name: All Authentication Provider: Windows Authentication Server: VPN.domain.home Authentication Type: EAP EAP Type: Microsoft: Secured password (EAP-MSCHAP v2) Account Session Identifier: 313933 Logging Results: Accounting information was written to the local log file. Reason Code: 16 Reason: Authentication failed due to a user credentials mismatch. Either the user name provided does not map to an existing user account or the password was incorrect.