Take the 2-minute tour ×
Server Fault is a question and answer site for system and network administrators. It's 100% free, no registration required.

Server is working perfectly but when I do RDC screen is only black. This happened before and I fixed it by powering off the server via KVM/IP, but I don't want do that again. How can I fix this issue.

OS: Windows Server 2008 R2 Web Edition SP1

share|improve this question

7 Answers 7

up vote 1 down vote accepted

I've seen this happen before 3 or 4 times when a user just closes their session instead of logging out of it. Please try the things in the KB article above under JohnThePro's answer.

share|improve this answer

This often happens to me when I connect to Windows 7 x64 machine. Solution that I use is pressing Ctrl-Alt-End in the RDP window. This brings up the "lock your computer" screen. Lock-Unlock and you are in!

share|improve this answer

Next time it crops up, there is a specific KB article about this issue.

http://support.microsoft.com/kb/555840

share|improve this answer
    
thanks for answer i will remember –  MonsterMMORPG Jan 21 '11 at 1:08

Tryto get it in full screen and then do an "alt-tab." Maybe it's stuck in a weird application. This technique worked for me once.

share|improve this answer
    
does not solve. anyway i did a kvm/ip power off and power on since i needed a solution asap. so can not test answers anymore :( –  MonsterMMORPG Jan 9 '11 at 22:27

Have you tried logging in as a different user? This happens sometimes on my terminal when a session gets stuck logging out. Ending the session from the remote desktops tool fixes it.

share|improve this answer

There is also another KB article with a patch for Windows Server 2012.

http://support.microsoft.com/kb/981156/en-us

I installed this patch to solve the issue.

When a user session is disconnected, the black screen showed up occasionnaly on reconnection.

share|improve this answer

Here is how to work around the issue. All the above else failed for me.

I am using Windows 7 home Edition.

Before Connecting To RDP,

Click the link with the words "Remote desktop Connection" Link. Ensure you click the link with these words, not the actual URL or saved RDP name.

When the RDP window opens up, click the Options button at the bottom.

Change to Display properties by clicking the Display Tab.

On the Display Configuration Panel, Change the Screen Resolution slightly each time before clicking Connect.

This will ensure your black screen stays away.

share|improve this answer

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.