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A client has supplied the following info (fake values used here) for connecting to his host and doing my stuff. I have tried connecting from several locations and failed - the connection times out. Am I doing something wrong, or is he forgetting some crucial info?

IP: 216.x.y.z
MySql Password : password1
User : user1
Password : password2
SSH Port : 49226

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root password : password1
Hostname ; host.com
Username ; user2
Password : password3
FTP Port : 201

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If the port is actually forwarded correctly, no, you should be ok.

ssh is normally port 22, ftp is normally 21. Maybe they put in a typo ? - Otherwise maybe they havent set the port forwarding correctly on their network equipment.

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Thanks. I have never used ssh, and don't know how to, so I left that out. What do I use to connect to a host with ssh? (on a Windows box)? – Majid Jan 11 '11 at 9:31
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@Majid: PuTTY chiark.greenend.org.uk/~sgtatham/putty/download.html – DerfK Jan 11 '11 at 9:38
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you can use PuTTY, a very nice SSH client. chiark.greenend.org.uk/~sgtatham/putty/download.html – Gnudiff Jan 11 '11 at 9:49
They might have restricted access to the server- allowing only certain ip's access- did you provide them with your ip address? Otherwise, it sounds like it's their fault. – AliGibbs Jan 11 '11 at 13:56
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