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We've got an internal web based system that emails out reports on a regular basis. The emails are sent as: and the body of the email has a bunch of data and some links to the internal software system.

Sometimes the Outlook clients (some 2003, some XP, some 2007) will mark the messages as Junk Email. I can get the individual users who receive these reports to add the sender to the safe sender's list, but that's a royal pain.

Is there a way on Exchange Server 2003 to add an email address to some sort of global safe sender's list?

Would there be a script that I can write to add it to the client so I can automate the process on each client box instead of stumbling through it over the phone?


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Yes. You can configure the Junk Email settings of Outlook using a Group Policy

The options available will vary for each client and have it's own configuration. You will need to download the Administrative Template (ADM) for Office XP, 2003, and 2007 in order to configure each.

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I don't recall fully now that we are on 07, but I don't recall Exchange 2003's IMF features to have a global whitelist built in.

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I don't think IMF is what is causing his issue, it is Outlook's Junk Mail filtering. If it is IMF, There is a way to add a rule that a message with subject "XYZ" is given a lower Spam number. I don't have access to an EX2003 box now, but it involved adding the rules to an XML file, and restarting the IMF Service. Google Intelligent Message Filtering Custom filtering, and you should find a link that shows how to do it. – BillN Jun 8 '09 at 23:19

The Exchange 2003 IMF doesn't have a global server-side list like Exchange 2007 does. However, you can write a script that will add safe sender entries for each user. Check out this example.

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