I’m facing a puzzling problem. I’ve just been asked to give access to a former employee’s mailbox. I found the user in our AD and checked if he was sat as disabled but he wasn’t. I reset his password and tried to access his mailbox. But the POST program gave me an error and stated that the mailbox couldn’t be found.
I entered the Exchange Management Console but couldn’t found the user or mailbox for this particular employee. I’m almost sure that I didn’t disconnected or deleted his mailbox cause I’ve probed his mailbox on earlier occasions when needed to find specific mails. I looked in the disconnected mailbox view but I couldn’t find it there either.
After some googling around I tried to run the clean-mailboxdatabase command from the command line interface, but with no luck.
I seems like it just disappeared and is the only one (we have plenty of other former employee mailboxes). I later read that if I delete a mailbox in Exchange, it will automatically delete the user in the AD as well and seen that the user is still active in our AD I conclude that I haven’t deleted the mailbox.
Is there any way or anywhere to find the mailbox? Any answer, suggestions or advice is well received.