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I installed Exchange Server 2007 SP3, and when I send an email I get an error.

Here is my error message.

Microsoft Exchange couldn't read the configuration from the Active Directory directory service because of error: Failed to load config due to exception: Microsoft.Exchange.Data.Directory.ADTransientException: Active Directory operation failed on server.techsoft.local. The supplied credential for 'MAILSERVER\Administrator' on Bind operation is invalid. Error Code: 0x31. ---> Microsoft.Exchange.Data.Directory.ADInvalidCredentialException: Active Directory operation failed on server.techsoft.local. The supplied credential for 'MAILSERVER\Administrator' on Bind operation is invalid. Error Code: 0x31. ---> System.DirectoryServices.Protocols.LdapException: The supplied credential is invalid.
   at System.DirectoryServices.Protocols.LdapConnection.BindHelper(NetworkCredential newCredential, Boolean needSetCredential)
   at Microsoft.Exchange.Data.Directory.PooledLdapConnection.BindWithRetry(Int32 maxRetries)
   --- End of inner exception stack trace ---
   at Microsoft.Exchange.Data.Directory.PooledLdapConnection.BindWithRetry(Int32 maxRetries)
   at Microsoft.Exchange.Data.Directory.LdapConnectionPool.CreateOneTimeConnection(NetworkCredential networkCredential, ADServerInfo serverInfo)
   at Microsoft.Exchange.Data.Directory.TopologyProvider.PopulateConfigNamingContexts()
   at Microsoft.Exchange.Data.Directory.TopologyProvider.GetConfigurationNamingContext()
   at Microsoft.Exchange.Data.Directory.ADSession.GetConnection(String preferredServer, Boolean isWriteOperation, Boolean isNotifyOperation, ADObjectId& rootId)
   at Microsoft.Exchange.Data.Directory.ADSession.GetReadConnection(String preferredServer, ADObjectId& rootId)
   at Microsoft.Exchange.Data.Directory.ADSession.Find(ADObjectId rootId, String optionalBaseDN, ADObjectId readId, QueryScope scope, QueryFilter filter, SortBy sortBy, Int32 maxResults, IEnumerable`1 properties, CreateObjectDelegate objectCreator, CreateObjectsDelegate arrayCreator)
   at Microsoft.Exchange.Data.Directory.ADSession.Find(ADObjectId rootId, QueryScope scope, QueryFilter filter, SortBy sortBy, Int32 maxResults, IEnumerable`1 properties, CreateObjectDelegate objectCtor, CreateObjectsDelegate arrayCtor)
   at Microsoft.Exchange.Data.Directory.ADSession.Find[TResult](ADObjectId rootId, QueryScope scope, QueryFilter filter, SortBy sortBy, Int32 maxResults, IEnumerable`1 properties)
   at Microsoft.Exchange.Data.Directory.SystemConfiguration.ADSystemConfigurationSession.Find[TResult](ADObjectId rootId, QueryScope scope, QueryFilter filter, SortBy sortBy, Int32 maxResults)
   at Microsoft.Exchange.Data.Directory.SystemConfiguration.ADSystemConfigurationSession.FindServerByFqdn(String serverFqdn)
   at Microsoft.Exchange.Data.Directory.SystemConfiguration.ADSystemConfigurationSession.FindLocalServer()
   at Microsoft.Exchange.Transport.LocalServerConfiguration.c__DisplayClass2.b__0()
   at Microsoft.Exchange.Data.Directory.ADNotificationAdapter.RunADOperation(ADOperation adOperation, Int32 retryCount)
   --- End of inner exception stack trace ---
   at Microsoft.Exchange.Data.Directory.ADNotificationAdapter.RunADOperation(ADOperation adOperation, Int32 retryCount)
   at Microsoft.Exchange.Data.Directory.ADNotificationAdapter.TryRunADOperation(ADOperation adOperation, Int32 retryCount).
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
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I'm so sorry Ben. Thanks for your warning. – Cell-o Jan 23 '11 at 13:03
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2 Answers

up vote 1 down vote accepted

Where is your ad server? Is it on the same machine?

The part

The supplied credential for 'MAILSERVER\Administrator' on Bind operation is invalid.

...concerns me a little. Especially when the rest of the error says your AD server is 'server.techsoft.local'. It looks like exchange is trying to query AD with 'MAILSERVER\Administrator' (local admin) which AD would have no knowledge of (unless AD is local to the machine and the domain actually is 'MAILSERVER' making Administrator the domain administrator...). Can you check the user roles on the server (Organization Configuration screen)?

Have you run the BPA tools in the toolbox?

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up vote 0 down vote

first and foremost, which server platform are you running your exchange server 2007 on? 2003 or 2008??? huge difference between the two. Two: are your DNS entries referenced by AD correct and pointing to to your exchange server? Exchange Server 2007 be default adds "administrator" to the Exchange Administrator Group, so this is normal. I would give close attention to any erroneous key strokes -- spaces and the like in your supplied password. Lastly, how many DC's do you have in your domain? If more than one, try forcing a replication between AD DC's; also check why using LDAP if using AD -- is this server in a DMZ? Exchange server 2007 in a DMZ must have an "Edge Subscription", subsequent entry in DNS as well. But this seems more like a password annomoly. This seems to be the case -- reference: technet.com --> support --> Exchange server: http://social.technet.microsoft.com/Forums/en-US/exchangesvrmigration/thread/98e26ad6-8e43-4ef5-8ff9-e9fee6e76bda/

Hope some of these help.

Cheers

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