We've been using T1's for years and never changed the connection to a faster Cable Modem. I am concerned about support, return to service. I cannot find in legalese Cable vs T1's FCC Regulations SLA's.
I'm very interested in what the current regulations are for returning T1 and Cable service to a business. I've not had too many issues with my T1's and when I have they've jumped on the issue immediately and stayed with it until resolved.
If I get a high speed cable modem for my business and it fails I'm wondering how I'm protected by the FCC for return to service.