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Possible Duplicate:
I want to take over PC's in my Active directory

Domain : windows 2003 Workstations : windows 7 & few XP

Any highly recommended remote desktop support softwares, i have been trying this software called RealVNC however it does not support enough in the windows 7 workstations. really appreciate any solid resolutions.

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marked as duplicate by Ben Pilbrow, Sam, Kyle Brandt Jan 29 '11 at 15:47

This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.

Have a look at TeamViewer (, it doesn't need to be installed as a service, the user can start it when they want and gives a private connection to the remote machine.

We're using them extensively for remote desktop support, it gives you some very nice extras like chat with the remote desktop.

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Teamviewer good software for the need. +1 – Jacob Jan 29 '11 at 15:05
well is it more secure? – New IT Manager Jan 31 '11 at 4:51

I'd say UltraVNC is best for this. Works locally and can use native authentication for connections.

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ultra VNC is giving problems with windows7, it is ultra slow i guess even after installing aero drivers. – New IT Manager Jan 31 '11 at 4:52

We use Dameware as it is reasonably priced and works well for systems we have on the Domain. It is priced per tech so you can have it on your PC and a laptop or two and be license compliant It does need a port open in a firewall. Not an issue for us as we have full contol of that as needed. Dameware

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let me give it a try, thanks dave – New IT Manager Jan 31 '11 at 4:52

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