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I redesign the local red cross website. They wanted to retain their email service with their current host.

Their existing web host has created a DNS record that points to my MediaTemple server. A A

I added the domain to my account at MediaTemple. I also created the necessary domain in Plesk for

When I ping it successfully pings my MT server.

BUT when I try and access it via the web it doesn't find the webpage.

Is there any special DNS settings I should be using on my end?

The old web host retains the DNS control over the domain but just points to my MT server for the website.

Any ideas?

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up vote 0 down vote accepted

Is managing the DNS for you?

Because it looks like the DNS records are wrong (according to what you indicated in your post)

The A records you are mentioning are simply missing...

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yep they are the old web host. did they not set it up correctly? they are a windows host so maybe they don't know how to setup A records. – Tegan Snyder Feb 21 '11 at 18:44
i wonder how they have it setup? From the link you posted above it doesn't even show and A records.... how the heck is even pinging my server? thanks alex – Tegan Snyder Feb 21 '11 at 18:48

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