I'm recovering from a DNS disaster and I need some good advice on an alternate solution.
My company owns a domain name through NetworkSolutions. Our website is hosted by another company who also maintains our DNS records. Our email is hosted by Google Apps, and the MX records are maintained through the afore-mentioned website/DNS host.
Yesterday our website/DNS host had a serious hiccup in some software and completely overwrote all of our DNS records with invalid values; successfully pointing our domain and MX records at the wrong servers. Unfortunately the problem wasn't caught soon enough to avoid wide-spread caching of the invalid records. On top of that, it wasn't fixed until several hours later, combine that with a long TTL on the records; we have customers who are still bouncing emails.
Anyhow, I am now completely terrified of this company's ability to do a good job, so I am considering switching to NetworkSolutions for our DNS service.
I need the ability to configure A, CNAME, MX, and TXT records, preferably with a nice user interface (our current provider has a poor UI and doesn't support TXT records). Is NetworkSolutions a recommended DNS host?
I am a little biased in their direction because the service will be free since we already pay them for our domain name. However I'm curious what others have experienced with their service.