The company recently upgraded to Exchange 2007. Since the upgrade users who are still on Outlook 2003 (SP3) get the following error for some meeting requests:

You cannot respond to a meeting without an organizer. You must add an Organizer field to the item.

The item has an organizer field filled in.

  • Exchange is 2007 with SP1
  • MS Office (incl Outlook) is 2003 with SP3
  • Some users are using iPhones to accept / reject meetings. The iPhones never get an error like this.
  • There are no delegates for the user attempting to accept or reject the meeting.
  • Sometimes the meeting was previously accepted, sometimes not. We have not detected a pattern in the meeting requests that trigger the issue.

I've found a few people asking the same question on other websites but no answers. Experts Exchange claims to have an answer but from looking at the discussion at the bottom of the page I'm pretty sure they don't.

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Haven't seen this, so just a guess.. but has there been any inconsistency with the x500 addresses (legacyExchangeDN property in active directory) with the organizers of the broken meetings? Outlook may be seeing one x500 address that comes in on the message, but trying to respond to an old x500 address that it has cached in the NK2 file. (The correlary "wild guess" test would be to have some users having the issue blow away their NK2 file) – Shane Madden Mar 7 '11 at 2:31
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I agree with @ShaneMadden - check that all mailbox objects (users) have correct mail aliases attached. Does this happen with newly connected Outlook 2003 clients or only existing ones? – Ashley Steel Oct 2 '11 at 10:00
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I'd verify the file versions found in this kb article (I realize it is pre-SP3):

http://support.microsoft.com/kb/896253

I would suspect that one or more of these files are out of date, perhaps through a third party program or unsuccessful updates.

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