I'm remotely installing printer drivers to a clients set of laptops (over Teamviewer). They are all XP. They have an Oki c5650 printer. I download the driver from the Oki website. The first and second laptop works fine.
I go on to the third laptop (incidentally a notebook - Compaq). Do the exact same thing as the other two laptops. Add printer, new TCP/IP port - 192.168.1.75. "Have disk" for driver, select the exact same driver as the other two - error: The specified location does not contain information about your hardware.
Why on earth would it say that? I've done nothing different to the other two machines.