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I have installed a free Comodo SSL certificate to shared hosting for my domain. Totally 5 .crt files. However they have no effect. I cannot open my https://example.com domain.

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closed as off-topic by Jenny D, TheCleaner, Bryan, Ladadadada, Scott Pack Jun 28 '13 at 20:05

  • This question does not appear to be about professional server, networking, or related infrastructure administration within the scope defined in the help center.
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More detail needed. What happens exactly when you try to open your site? –  joeqwerty Mar 23 '11 at 17:43
    
When I type https: //example .com Firefox says "Unable to connect, Firefox can't establish a connection to the server at example.com, etc." –  ilhan Mar 23 '11 at 18:50
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The HTTPS port (port 443) is closed. You need to tell Apache to listen on the HTTPS port. –  Stefan Lasiewski Mar 23 '11 at 19:02
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Also note cert.gov issued a warning regarding Comodo issuing fraudulent SSL certificates for some very high profile domains today (login.live.com, mail.google.com), which is a very serious mistake. Many browsers issued updates to block these certificates. I wonder if these updates are blocking some other Certificates from Comodo SSL as well. –  Stefan Lasiewski Mar 23 '11 at 19:46
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This question appears to be off-topic because it concerns the use of shared web hosting by end users or resellers, rather than the administration of web hosting. –  Jenny D Jun 28 '13 at 9:39

1 Answer 1

You need to set apache to listen on port 443 (in ports.conf or httpd.conf), you need at least create a virtualserver for port 443 and a config file pointing to the certificate. Tell us if you did that and what error do you have so we can try to help you solving your problem better.

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Sounds like he's using CPannel, and depending on how it's configured, all of these directions might be wrong for his host... –  Chris S Mar 23 '11 at 18:09
    
@Chris S - You're right. I just wanted to give him a start on where to look if he was lost but it is true this is only valid for "normal" apache config. –  laurent Mar 23 '11 at 18:27

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