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I have a user running xp sp2 that keeps getting "The Recycle Bin on C:\ Is Corrupt or Invalid." kb297760 says that this can be caused if the subst command is used to map a drive to an existing folder. Some software they use actually does do this (DocumentFX from CCH) and MS provides a hotfix, however this fix is for sp1... I have also tried logging in as admin and resetting NTFS rights on c:\RECYCLER to the defaults with no luck. I would like to avoid upgrading to sp3 if possible - not sure that will even fix the problem. Thanks.

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4 Answers 4

up vote 1 down vote accepted

You won't have the error from 297760 if you're running SP2. Could this Compaq knowledge base article help?

(It says to remove c:\recycled but it may actually mean c:\recycler).

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yes, it is the recycler folder that is corrupt. –  andymoe Jun 13 '09 at 2:24
    
I will try the KB from compaq and let you know. Thanks. –  andymoe Jun 13 '09 at 2:35
    
In XP simply deleting c:\recycler via command line (rd /s c:\recycler) and rebooting fixed it. It will probably happen again unless I upgrade to SP3 but the PC is slated to be replaced next week... –  andymoe Jun 18 '09 at 6:42

Upgrade to SP3. Its been fixed. Its not feasible or reasonable to get every patch in any order you want them in.

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The program is documentfx by CCH. Uses the subst command to map to a deeply nested folder. MS says that subst can cause this reycle bin corruption as stated in kb297760 –  andymoe Jun 13 '09 at 2:28

You can try using this reg file (there seems to be no way to attach a file so here's the entries):

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace{645FF040-5081-101B-9F08-00AA002F954E}] @="Recycle Bin"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID{645FF040-5081-101B-9F08-00AA002F954E}] @="Recycle Bin" "InfoTip"=hex(2):40,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,\ 6f,00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,\ 00,53,00,48,00,45,00,4c,00,4c,00,33,00,32,00,2e,00,64,00,6c,00,6c,00,2c,00,\ 2d,00,32,00,32,00,39,00,31,00,35,00,00,00 "SortOrderIndex"=dword:00000060 "IntroText"=hex(2):40,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,\ 6f,00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,\ 00,53,00,48,00,45,00,4c,00,4c,00,33,00,32,00,2e,00,64,00,6c,00,6c,00,2c,00,\ 2d,00,33,00,31,00,37,00,34,00,38,00,00,00 "LocalizedString"=hex(2):40,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,\ 6f,00,6f,00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,\ 00,5c,00,53,00,48,00,45,00,4c,00,4c,00,33,00,32,00,2e,00,64,00,6c,00,6c,00,\ 2c,00,2d,00,38,00,39,00,36,00,34,00,00,00

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID{645FF040-5081-101B-9F08-00AA002F954E}\DefaultIcon] @=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\ 00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,00,68,00,\ 65,00,6c,00,6c,00,33,00,32,00,2e,00,64,00,6c,00,6c,00,2c,00,33,00,31,00,00,\ 00 "Empty"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,\ 00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,00,\ 68,00,65,00,6c,00,6c,00,33,00,32,00,2e,00,64,00,6c,00,6c,00,2c,00,33,00,31,\ 00,00,00 "Full"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,\ 00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,00,\ 68,00,65,00,6c,00,6c,00,33,00,32,00,2e,00,64,00,6c,00,6c,00,2c,00,33,00,32,\ 00,00,00

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID{645FF040-5081-101B-9F08-00AA002F954E}\InProcServer32] @="shell32.dll" "ThreadingModel"="Apartment"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID{645FF040-5081-101B-9F08-00AA002F954E}\shellex]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID{645FF040-5081-101B-9F08-00AA002F954E}\shellex\ContextMenuHandlers]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID{645FF040-5081-101B-9F08-00AA002F954E}\shellex\ContextMenuHandlers{645FF040-5081-101B-9F08-00AA002F954E}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID{645FF040-5081-101B-9F08-00AA002F954E}\shellex\PropertySheetHandlers]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID{645FF040-5081-101B-9F08-00AA002F954E}\shellex\PropertySheetHandlers{645FF040-5081-101B-9F08-00AA002F954E}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID{645FF040-5081-101B-9F08-00AA002F954E}\ShellFolder] "Attributes"=hex:40,01,00,20 "CallForAttributes"=dword:00000040

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I've seen this on a Win2008 terminal server and it was due to a corrupted profile. Deleting the profile and getting the user to log back in fixed it.

Back up the users Desktop, Favorites and My Documents first, or you won't be popular. I speak from experience :-)

JR

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