Server Fault is a question and answer site for system and network administrators. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I have set up a sub domain in plesk and it has added a a-name record in plesk but I get the 'oops link is broken' page in chrome.

I have my domain name registered with provider A and my server with provider B. Provider A(where plesk is located) has an A name for my subdomain. I'm not sure that matters though because provider A do not host the domain.

Should I set up a A name with provider B? Could this be the reason why the subdomain isn't working?

share|improve this question

DNS records will mostly be available about 2 days (globally) after creating it so @alfred that could be the reason you see "non-authoritative" response.

Per your last comment, you said "I just added IPADDRESS". Wait for around 2 days and check again. If you are in the same country where your DNS resides, 1 day may be the most that you'll wait. But globally, it takes 2 days for the DNS to be replicated.

Hope that helps. Ismael

share|improve this answer
Two days?! Your caching servers are in sad shape. A new domain should show up almost everywhere within an hour or so. I reliably see ~30 minutes over here. – Bill Weiss Mar 24 '11 at 12:22
@Bill, I said 2 days because that's the global average for full propagation of the DNS and I know that you know it too :) – icasimpan Mar 25 '11 at 2:27

Do a nslookup to narrow down the problem.


If it doesn't resolve I would check the DNS entry. If it does resolve then the problem could be with your webserver not configured for that sub.domain.

share|improve this answer
I get "returned a non-authoritative response". So no, the NSLOOKUP returns nothing. – alfred Mar 24 '11 at 5:33
I just added IPADDRESS. I don't think this is the right way to add that record though? – alfred Mar 24 '11 at 5:36
For authoritative response use dig @DNSforDomain – Ency Mar 24 '11 at 11:56

What are the nameservers for If you want to see if the zone file has been updated properly you can try nslookup which should give you the IP you've configured the sub-domain for in Plesk.

If it is then it's just a waiting game (or you can modify your hosts file) otherwise you'll need to update the domain name's zone file.

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.