First of all, are you sure it stores the sessions in /var/lib/php5?
Do you have root access? If so, you can fix it yourself, if not, ask your admin to do the same as you would to fix it yourself, namely this:
- find out who apache runs as (for instance, `www-data`, `apache`, or `httpd`)
- make the session directory writable for that user.
For instance: ps -ef | egrep -e 'http|apache' will show on the first column the username of the apache user. On my machine the username is apache.
Check the group membership of that user with id -a apache
uid=48(apache) gid=48(apache) groups=48(apache)
^^^^^^^^^^^^^^
Then change the group ownership and permissions on the sessions directory:
chgrp apache /var/lib/php5/session && chmod g+w /var/lib/php5/session