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We recently migrated our organization to Office 2007 (from 2003), And we're having a recurring issue with a few of our users.

Those users use PST files as he default data files, the messages are received directly to the Inbox folder inside their PST file. Thing is - it seems the exchange server won't recognize that those messages were already received, and they keep coming over and over again, until there are tens of copies..

The workaround we are currently using is setting he OST as the default data file, and creating a client rule to transfer incoming messages to the PST inbox.

We are using Outlook 2007 SP2 with Exchange server 2003.

I googled it for a while and could find only one other similar case, with no solution.

I would appreciate any help.

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It is confusing as to why users would have incoming mail go to a local PST instead of the Exchange mailbox. So you have Exchange setup in Outlook, but you want emails to go to a PST? Why don't they just keep messages on the server and archive out to the PST on a regular basis? – charnley Apr 28 '11 at 5:19
The autoarchive method makes sense, but alot of our users use the method I mentioned above. As far as I know it is supposed to be supported - why would that option exist otherwise? – Ran Dahan Apr 28 '11 at 5:56
Is there an issue with running Exchange like it was meant to be configured? Are the users in question remote or on a slow WAN link or something? If not, just use their Exchange mailbox as the main default. This works fine and I can only see problems when you start messing around with other configurations... – charnley Apr 29 '11 at 0:19
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