We integrate with 3 payment service providers in multiple countries, and sporadically we will get customer reports that the 3DSecure-check part of the payments-process is not working. We've yet to get adequate reports to troubleshoot the problem or proactively warn customers that this may happen (or disable the check for the duration of a problem).
How can we directly monitor the VISA and MasterCard service-dependencies so that we can get better insight into our payments-process status? Our PSPs do not expose the problems in a proactive way; we get problem-reports direct from customers, as I mentioned - not the best place to be in.
- An API-call we can periodically make to get red/green status for each system
- A web-page we can hit to see whether the system is expected to be up/down
- A web-page we can hit to see whether there's upcoming maintenance/down-time
- A way of running through a test payment, but against a real live payment-card, but that won't then affect the credit rating of the card's account since we'll essentially be setting up and cancelling payment-authorisations on a several-times-a-day basis if we do that
Where can we find some/all of the ab