Server Fault is a question and answer site for system and network administrators. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

We integrate with 3 payment service providers in multiple countries, and sporadically we will get customer reports that the 3DSecure-check part of the payments-process is not working. We've yet to get adequate reports to troubleshoot the problem or proactively warn customers that this may happen (or disable the check for the duration of a problem).

How can we directly monitor the VISA and MasterCard service-dependencies so that we can get better insight into our payments-process status? Our PSPs do not expose the problems in a proactive way; we get problem-reports direct from customers, as I mentioned - not the best place to be in.

We're after:

  1. An API-call we can periodically make to get red/green status for each system
  2. A web-page we can hit to see whether the system is expected to be up/down
  3. A web-page we can hit to see whether there's upcoming maintenance/down-time
  4. A way of running through a test payment, but against a real live payment-card, but that won't then affect the credit rating of the card's account since we'll essentially be setting up and cancelling payment-authorisations on a several-times-a-day basis if we do that

Where can we find some/all of the ab

share|improve this question

I recommend some browser-based transaction monitoring. We are using AlertFox with good success for our online store (monitoring product search, shopping cart and credit-card/Paypal backend). If you google for Keynote or Gomez, they also provide this service, but I never used them.

As an unrelated site note, it is unbelievable how often Paypal has sporadic issues...

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.