I work in a small organization that uses a single file & print server with an Active Directory domain for user management.
The office admin who inducts new people is non-technical and generally creates the AD user account because there is no permanent IT support on-site and users need their accounts immediately. However, there is follow-up work that needs to be done after that (creating an extension on the PBX, setting up voicemail, form filling, etc, etc) which needs to be farmed out to various different people.
The manual process we have works for the most part, but has gaps and things sometimes get forgotten. I am not in any position to re-architect these business processes, such as they are, so for the purposes of this question, please can we take it as read that the business process is immutable. My solution needs to mesh with the existing process.
Essentially what I think I need is a way to generate email notifications upon manual creation of a new user in Active Directory - a sort of lightweight workflow engine that just emails people and/or my ticketing system with the follow-up tasks that need doing. Yes, I know it's not best practice, yes I know its not cool, but given my situation, I think that's the most pragmatic solution.
Is there a simple, lightweight way to do this? I'm thinking along the lines of a PowerShell script or something like that (there's no budget for a proper IDM system and, as I mentioned, the business process is immutable).