I have a Exchange 2003 setup, with no SSL. I have one user who also receives his work email on his HTC Incredible. I've setup his email account as an Exchange account and to synchronize his email, contacts and calendar. About 2 weeks ago he stop receiving any new email on his HTC Incredible, so I just deleted that account and set it up again. Now about a week ago he stopped receiving his emails again.
Both times if I go to the email account settings, and make sure his settings are correct (re enter username/password) and do a verify account, it verifies correctly. However when I go to the INBOX it does not download new email.
On the INBOX view if I hit Menu -> Refresh, I see the refresh icon in the notification area appear and disappear. There are no errors reported, however no new email is download.
Anyone have any ideas how to best "debug" this? Which diagnostic logging setting in system manager would log the android connection, if any.