I work in the financial trading industry and have a forthcoming regulatory requirement to begin archiving electronic communications. This includes social media, instant messaging (e.g. AIM and Yahoo Messenger) and SMS/text messages. We have a good email archiving solution using MailArchiva running with Microsoft Exchange.
It seems as though the social media side of things and instant messaging are achievable through proxy servers or firewall appliances like the Unified Security Gateway from Actiance.
But what solutions are available for SMS and text messaging. I have ~100 users on a variety of mobile platforms, including Blackberry, Droid and Apple iPhone. What are my options here? I've heard of some firms forbidding text message communications because fo the difficulty in capturing this data.
Does anyone here have any experience with this?
edit - I'm hoping to find something that's compatible with the iPhone.