We've got a remote user on Windows XP with an HP Deskjet 6122 printer that is having some printing issues. Weird thing is that the user was able to print before but now all of a sudden cannot. There have been no changes or updates to the workstation nor the terminal server. When she tries to print she only gets one blank page regardless of the application she is printing from. Checking the server logs we can see were the printer gets set for the session and where the print job is sent to her local printer. Also, no other users are having printing problems at this time.
We have already attempted a server reboot, had her reinstall her print drivers, and have also reinstalled the printer drivers on the terminal server. None of these actions have resolved the issue and I am running out of ideas. Any guidance or help would be appreciated.