I have looked this issue up extensively and have i have came across a hot fix, KB959442. Where i am having an issue is trying to apply this hotfix. It says this is for Windows XP SP3 machines but i can not run the hotfix on the machines because when i get the downloaded hot fix it is a .msu file and i have read that only Windows Vista, Windows 7 and Server 2008 machines can execute this particular file. I have also tried running this on the Windows 2008 Terminal Server but when i do it give tells me this file is not compatible with this machine. I have made sure that i downloaded the correct hotfix also. Any ideas would be appreciated.