We are currently facing a serious problem after we rolled out Windows 7 in our sales force: Several users reported that they cannot log into their laptop because the following message appears:
There are currently no logon servers available to service the logon request
In fact, these laptops are connected to a domain. After the user is logging in, he usually establishes a VPN tunnel to our servers. Normally the domain account is being cached on the users PC so he is able to log in offline initially to create a VPN tunnel afterwards.
A known workaround is to connect the laptop directly to the LAN or to remove the client from the active directory and add him again.
Do you have any tips how we could handle this issue without the need to send the laptop to the IT?