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I would imagine that this question is really quite stupid, but I have to ask.

I need to reset a mail profile on my terminal server. The problem is that the admin who set up the terminal server restricted access to the control panel (and mail utility). This presents a bit of a problem as far as resetting this profile is concerned. If I try to right click on Outlook and go to the Properties option, I get a message that it's restricted.

I've tried logging into the server as admin and then taking over the remote session with Terminal Services manager, but it looks as though when I do that my rights are the same as the users.

Is there a way I can get access to the mail icon (or any other program for that matter) if I have the domain admin credentials on an RDC connection?

Thanks in advance

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How about talking to the Admin and explaining your need... – joeqwerty Jun 20 '11 at 19:45
In a perfect world, the admin would respond to my inquiries. – DKNUCKLES Jun 20 '11 at 19:58
up vote 1 down vote accepted

I know the way I've always done this is by removing the lock down policy for the user.

Choose the Policy > Go to the Delegation Tab > Advanced.

Add the user and choose Deny for Apply Policy. Have the user log back in and they can change it.

Then remove them from Advanced and log them out.

share|improve this answer
Worked like a charm! Thanks!! – DKNUCKLES Jun 21 '11 at 14:47

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