Struggling to sort an issue out I have here at work. We currently have Office 2007 sequenced using App-V to a bunch of Citrix servers and we also have Adobe 9 Pro installed locally on the same servers. When a user then tries to convert an office document in the new format (i.e. docx or xlsx) Adobe has a hissy fit and says that it does not understand the file type.
After a bit of searching someone suggested changing the file associations in Windows. this has been done for docx file and point to the softgrid client. My thinking after having look on my own PC (without sequencing) was that possible there was a registry extension for docx files that Adobe could not find on the Citrix servers. Using ProcMon I tried adding:
HKCU\Software\Microsoft\Windows\Current Version\Explorer\FileExts\.docx
and adding a value pointing to the softgrid client does nothing. I have a whole host of reg keys that show from ProcMon when trying to load a docx in to Adobe Acrobat that have the value "NAME NOT FOUND" but was wondering if anyone had a heads up as to which keys may be more relevant to getting adobe to see a sequenced version of Word 2007 or any hints in case I am barking up completely the wrong tree!
