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I have set up a BOVPN on XTM 21 and it is not showing or connecting to the X500 on the other side. I have looked at the traffic logs on both sides and there are no records of it even reaching the other end? I have verified both static IP Address are correct.

Here is the setup: Credential Method: Preshared Key. Verified the key. Mode: Aggressive. Remote Gateway and Remote ID are the IP address of the remote site. Authentication Alg. SHA1-HMAC. Encryption Alg. 3DES-CBC. No Enable TOS for IPSEC. No Enable Perfect Forward Secrecy. Local network Remote Network I need some help and a second set of eyes trouble shooting this please!!!

Thanks for your assitance msindle

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To confirm, each site has a different subnet? Did you configure the routes on both fireboxes? – Nate Jun 24 '11 at 18:20
Yes both fireboxes have routes. We rebooted the X500 (to our main facility) and it shows that there is a VPN tunnel available, but now it is showing inactive. I'm rebooting the X21 now to see if it helps – msindle Jun 24 '11 at 18:22
Ok it took a few seconds, but rebooting both sides refreshed the boxes and it is working. – msindle Jun 24 '11 at 18:26
Awesome glad to hear it. Typically its the route configuration that gets you, because you need to add them in the Tunnel options, not the standard Network -> Routes. – Nate Jun 24 '11 at 18:34
up vote 1 down vote accepted

Rebooting both fireboxes solved the problem

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