I have done some Googling but I cannot get a definitive answer certainly not from the Symantec KB.

I have a Virtualised Win 2003R2 server 32bit. It has been provisioned to me with Symantec Endpoint Protection 11.0.62xxx CLIENT (not a definitions server)

the directory C:\Program Files\Common Files\Symantec Shared\VirusDefs is 750MB

IT doesn't contain .tmp directories so it is NOT a corrupt definitions server. IT does contain directories named with a date pattern YYYYMMDD.xxx

Some of these folders are 12 months old and I would like to recover the space. The sysmantect forums are full of this stuff but a lot of the postings contain links back to documents that are not specific to End Point Protection Client.

It appears that I should be able to delete the older folders and all will be OK. with a service restart however there is a warning about having Live Update Administrator Installed

Firstly I have no idea if I have this installed how to I check and secondly can I just ditch these old files and restart ?

Regards

Gus Denton
Learning and Teaching
Uni of New South Wales
Sydney Australia

For those trying to assist me I thankyou. I have followed some instructions found on the Symantec site and assumed that the response from Nixphoe would resolve my issue.
It appears that as I am on a provisioned VM from a central IT unit I cannot run the Symantec commands from the Run prompt as my admin creds to get me in. (smc -stop)
Basically I need to claw back some Diskspace from the c: drive which is being filed up with WSUS patches and Symantec files. I have managed to delete one symantec cache through the live update control panel and recovered 470Mb

I suppose my last question for those more experienced than myself is, can I simply remove say the two oldest virus definition folders without completely foobaring the End Point protection and the server ?

Regards

Gus

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1 Answer

Live update should show up in your add/remove programs, as well as under your Start > Programs.

Read over the Content Cache Directory. It should be safe to clean that up. It also has a link about how to use Client Cache Control

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Thanks for your reply I have "Live Update" 3.3 in my add and remove programs. I assume that this is not the Live update Administrator, am I correct? – Gus Denton Jun 27 '11 at 4:32
To follow up with your follow up question above. You should be able to delete any of the cache and it would just redownload it. – Nixphoe Jun 27 '11 at 22:59
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