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I have been testing out SpiceWorks a network / systems monitoring tool and one issue I seem to have is that it takes down some of my HP 1022 printers!

I have a windows domain network, all kinds of printers - hp, xerox, and more. Various models, some network, some usb, parallel, printer servers, etc. etc. Windows XP, 7, server 2003.

Some of the HP 1022 printers are network printers connected to ethernet and then shared from a windows server 2003 machine. All of those go offline every time SpiceWorks does a network scan.

Other of my HP 1022 printers are connected locally to client machine (mostly XP) and SOME of them go offline - others NOT and are fine!

When they stop working, the user has to power cycle the printer and it will work again.

On the local usb connected client machines I set them to the HP LJ 4 driver and they are now working fine and have been fine.

On the server shared printers I added their IP addresses to the scan exclusion list in spice works and they have been fine ever since!

Does this make any sense / do you have any suggestions? Is this a strange HP 1022 thing, or something else?

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Have you checked to endure there are no outstanding service bulletins for the printer? Some older (which this does not seem to be) network devices did not fare well when connected to (where a network scan is a range of connecting attempts) in any way outside of what it expected. Some network scanning approaches do not utilize a traditional connection attempt. –  user48838 Jun 27 '11 at 18:49
It looks like all the printers have the same firmware version and there is no newer one available. –  Scott Szretter Jun 30 '11 at 19:53
If the print drivers are bi-directional, you might try disabling its bi-directional functionality (if the ability is allowed/exposed). That might address some of the USB connected ones being affected. –  user48838 Jun 30 '11 at 20:40

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