Is it possible to reset the password on watchguard fb x10 and x15 devices without clearing the config? We have 2 of these devices, they appear to have a serial port but not sure if that provides a console method to reset p/w.
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I highly suspect the answer to this will be - NO, however if you under agreement, contract support.– Vick VegaAug 18, 2011 at 1:53
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You can set a new password by saving a new image to the device, but it doesn't sound like you're in a position to do this. Is it the case that you've lost/forgotten the password?– joeqwertyAug 20, 2013 at 21:54
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1 Answer
All the documentation states that you must reset the device to factory settings. Also, the serial port is for a modem connection, not a console connection.
User Manual: