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Is it possible to reset the password on watchguard fb x10 and x15 devices without clearing the config? We have 2 of these devices, they appear to have a serial port but not sure if that provides a console method to reset p/w.

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I highly suspect the answer to this will be - NO, however if you under agreement, contract support. –  Vick Vega Aug 18 '11 at 1:53
    
You can set a new password by saving a new image to the device, but it doesn't sound like you're in a position to do this. Is it the case that you've lost/forgotten the password? –  joeqwerty Aug 20 '13 at 21:54

1 Answer 1

All the documentation states that you must reset the device to factory settings. Also, the serial port is for a modem connection, not a console connection.

User Manual:

User Guide - WatchGuard Technologies

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