Server Fault is a question and answer site for system and network administrators. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

What would be a good system for managing a visualization service?

This platform is made of hardware components (a video conferencing system, a number of displays, a rendering cluster, an optical tracking system...) and software components, both developed in-house and COTS.

It takes up a whole room and has to be booked.

The needs I identified (for now) are:

  • a calendar for reservations
  • trouble tickets
  • possibly a bug tracking system for the in-house software components (at least the ones that do not require being developed on a full-fledged forge, such as deployment scripts or configuration files...) and for submitting RFEs.
  • a knowledge base / documentation system

Ideally, we would use the same software to manage scheduled and unscheduled maintenance operations, and keep the users informed of those.

An open source solution would be preferred. I have some experience with RT, which (AFAIK) only covers part of those needs and seems a little heavy to me.


locked by HopelessN00b Jan 21 '15 at 15:29

This question exists because it has historical significance, but it is not considered a good, on-topic question for this site, so please do not use it as evidence that you can ask similar questions here. This question and its answers are frozen and cannot be changed. More info: help center.

closed as off-topic by HopelessN00b Jan 21 '15 at 15:29

This question appears to be off-topic. The users who voted to close gave this specific reason:

If this question can be reworded to fit the rules in the help center, please edit the question.

up vote 1 down vote accepted

The open source does that.

I looked briefly at this and it seems to meet most of my needs, thanks! I am still exploring alternatives, though, because the documentation seems really spotty and the interface is somewhat cluttered. Any ideas? – Rom1 Jul 18 '11 at 7:06

Not the answer you're looking for? Browse other questions tagged or ask your own question.