We're in the process of replacing the shelving in our server room, and I found a piece of paper that had been covered over which lists various actions to take during/after a power outage:
- ADSL modem power off and on
- Start all servers
- Start production order polling process
- Check: E-mail services started
- Check: SQL Agent service started
- Check: Internet connection restored
- Photocopiers: power off and on
Some of these steps make sense, but I'm not sure about powering things off and on. All our modems, routers, switches, and servers are on battery backup. PowerChute Business Edition is installed on the servers and they are configured to shutdown automatically at the last possible minute (because we get a lot of short outages). I know from past outages that auto shutdown is working, and the servers are being auto powered on again when the power is restored. The photocopiers are not on battery backup, and considering everybody wants them to die I'm not really interested in protecting them.
Checking that things are up and running again makes sense, and I've configured quite a few automatic e-mails to handle this (using a third-party monitoring service).
So what do I really need to be doing during the power outage itself? I figure that making a note of the time and calling the power company should be sufficient. I've read elsewhere on this site of people recommending to shut everything down manually, but we don't stay on site until the power comes back up so we prefer that things come back up on their own.
To give some context on the environment, our e-mail server is located in-house, as well as a web server which runs our on-line ordering system and zip locator service. These need to be up, though orders are not really lost when we're down; we're a manufacturing company with a distribution network, so we don't sell directly to the end consumer. Our distributors will enter their orders when the system comes back up.