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I must find some documentation for a Surecom EP-824DX-CS (24-Port 100/10M N-Way 19" Rach-Mount Smart Switch) in order to find the capabilities of the device, but the most important is the console port pinout (DB-9 male). Also, the device has some sort of administration method (telnet/http) ?


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Have you tried contacting any of the vendors that still sell them? – Beep beep Jun 20 '09 at 20:56
I couldn't find any web site for Surecom, and the switch seems to be out of stock on every site I could find. – alexandrul Jun 20 '09 at 21:39
up vote 2 down vote accepted

I found an FTP repository that has all their manuals:

More specifically, the EP-824DX-CS manual is split in the two following files:

Thank you very much. – alexandrul Mar 28 '14 at 5:55

Unfortunately it looks like the company no longer exists. If you are just trying to get into the admin mode I suggest you either try HyperTerminal through the serial port or the telnet admin. There is likely a reset button on the switch, hold that for a few moments and then let it 'boot' up.

If you are prompted for a password I would go through all the standard network device password lists. Most companies use 'admin' or 'password', or a combination.

It doesn't have any buttons, and I'm not sure what kind of cable is needed to connect to the console port. Thank you for the password list. – alexandrul Jun 21 '09 at 10:16
A standard Serial Cable (RS232) cable is the norm for a 9-pin connector. Port looks like, cable looks like – Jack B Nimble Jun 21 '09 at 16:01

I have something (pdf) but not for this model -not CS but FS. If You steel need that I can send You on mail that instruction.I have manual for switch and instruction how login to switch ,config conection etc.Manual is not to good but if you have something its better then nothing:-) BTW Here I found circuit power block and how it repair . Google translator help You. I`m from Poland Bogdan

Thank you very much for the manuals. – alexandrul Jun 23 '12 at 19:57

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