My company has a Windows 2003 root certificate authority server which is used to generate client certificates for Remote Desktop Services logins, as well as certificates for internal HTTPS websites.
It recently developed some problems, and we would like to reboot the server.
Those problems are the inability to login remotely via Remote Desktop due to a "RPC server not available" error, and the lost ability to create new certificates. We tried stopping and restarting some of the services, but several of them remain stuck in the "stopping" phase. The server uptime is something close to a year and a half, and the assumption is that a restart ought to bring everything back up fresh.
However, several IT staff members are claiming that if we reboot the CA, all services on all servers (IIS, SQL Server, etc) will stop working until the system is back online.
I can't find any Microsoft documentation to support that position, but neither can I find any documentation that proves that there will not be any impact to running services.
Does anybody here know for certain what potential impact there may be for rebooting the company root CA server?