Recently a number of users on a win2003 server are being told that files are locked for editing when they try to open them. Usually they are told they have it open. Usually there is no evidence of that in the File Server Management under Open Files.
It is NOT a case of this being marked for editing on the client side, that I can tell. I have checked for this dozens of times. Indexing is not on, on this server. No backup processes are running. In short I have no idea of the cause.
I know that a restart will usually resolve this, but that is just not possible in a work environment when it occurs. So I feel compelled to wonder if killing whatever is causing the lock is possible... A search online turns up lots of apps that will unlock files. This does not really solve the cause, but I have to get work done in the mean time too.
How safe are they generally? Would you do this? Or what would you do?
additionally I should note that I used handle from sysinternals to close a locked file, and see no obvious problem, but still wonder. I believe it is the way excel files are closed which is causing this issue