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Hello I am trying to configure raid on a PERC 4 running in a PowerEdge 1850. When I go into the bios configuration for the raid controller the drives I have attached are not present. Specifically when I go to the easy configuration screen all I see is "Processor" and no drives. Any ideas on what I am doing wrong? These drives are Ultra 320 SCSI. Is there a jumper or something else that I need to set on the drives perhaps?

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I went through some more settings in the configuration utility - the drives do not show up as logical or physical disks. – Payson Welch Sep 3 '11 at 16:54
Are the drives Dell-branded or flashed with Dell firmware? – jscott Sep 3 '11 at 17:14
do the drives flash any lights when you plug them in? do ANY drives work in this chassis at all? – dyasny Sep 3 '11 at 20:36
Hi dyasny, check out my answer below ;) – Payson Welch Sep 4 '11 at 13:15
up vote 1 down vote accepted

This is rather embarrassing but it's also comical so I'll post it anyway. I could entertain you with saying I had to upgrade the firmware or something. In my haste and excitement I forgot to load the drives into the box :) I was not working facing the front so this was not obvious for a few minutes. Since I was using used parts fear led me to the dark-side, fearing that I had bought bad or out-dated parts. But yes your RAID array will show zero physical disks .. if you don't physically load them. Thankfully it didn't take me too long to realize this :)

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Upvote for that one. ;-) Reminds me of an old joke: Support: What is on your monitor? Customer: A vase... Can you delete your question? – Nils Sep 21 '11 at 20:11

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